The Firpta Group, LLC, LLC (“The Firpta Group, LLC”) understands the importance of protecting your personal and financial information when you visit our website located at www.firptagroup.com (“Website”).
The Website is capable of collecting certain information about persons who access the Website or attempt to use its functions. Types of information that are or may be collected by the Website and uses of that information are set forth below. The Firpta Group, LLC is the sole owner of the information collected on the Website. The Firpta Group, LLC collects information from our users at several different points on our Website.
Transmission of email sent to us through our Website using our customer service web forms is “secure” by conventional industry standards; email otherwise sent by the Internet may not be secure. The Firpta Group, LLC may retain the content of any customer service web form or email that The Firpta Group, LLC receives, the email address from which it is sent, and our response. Content and other information related to e-mails sent by user to The Firpta Group, LLC may be used as testimonials or for other marketing purposes, except that no marketing communications unrelated to the subject matter of the submission will be sent to the e-mail address from which such e-mail or form is sent unless the user specifically elects to receive additional marketing materials or we obtain the e-mail address through another avenue that permits such use. In all cases, e-mail addresses may be compared to subscription or customer lists of The Firpta Group, LLC and its business partners.
When a user performs a search on a search engine within the Website, The Firpta Group, LLC may collect information regarding the search query and topic to assess areas of interest to users of the Website in general. Such information is not tied to individual identities in any way except that the query (or a record of location of results for the query) may be maintained on the user’s computer by means of a cookie for the conveniences of the user. As necessary to provide service, The Firpta Group, LLC also may record information for every search request (disassociated from personally identifiable information) and use that information to solve technical problems with the service and to calculate overall usage statistics.
We may use IP addresses and web server log files to analyze trends, administer the Website, track user’s movement, and gather broad demographic information for aggregate use. Additionally, in areas of the Website requiring registration, we may use this information from time to time to police the Website for unregistered users (but The Firpta Group, LLC undertakes no obligation to do so). Information of this type may be combined with cookies or other sources of information for these purposes. Specifically, through the use of web server log files, any or all of the following information may be accessed, collected, analyzed, and stored during or after your visits to our Website: the name of the domain from which you access the Internet (for example, “aol.com” if you are connecting from an America Online account); the date and time you access our Website; the pages that you visit on our Website and the sequence in which you visit them; the amount of time that you spend on any given page of our Website; the Internet address of the Website that you visited immediately before visiting our Website; the Internet address of the Website from which you linked directly to our Website, if any; the Internet address of the Website that you visit immediately after leaving our Website; the type of operating system on your computer; the type of browser that you are using to view the Website. These and similar types of information may also be collected by “web-bugs,” or single-pixel gifs and other means.
Information Use and Sharing
The Firpta Group, LLC maintains safeguards to guard each client’s nonpublic personal information. The Firpta Group, LLC will use information collected on this Website for its own internal purposes, but The Firpta Group, LLC does not share any nonpublic personal information with any nonaffiliated third parties, except in the following circumstances:
• As necessary to provide a service that the client has requested or authorized, or to maintain and service the client’s account (information may be provided to the firm’s outside accounting firm, custodians and broker-dealers under this exception);
• As required by regulatory authorities or law enforcement officials who have jurisdiction over The Firpta Group, LLC, or as otherwise required by any applicable law; and
• To the extent reasonably necessary to prevent fraud and unauthorized transactions.
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To administer a contest, promotion, survey or other site feature
• To send periodic emails. The email address you provide may be used to send you occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We take precautions to protect our users’ information. When a user submits sensitive information via the Website, the information is protected both online and off-line as set forth in this section. All requests for financial and business sensitive information (to the extent such sensitivity is known), and all responses in the normal course thereto are encrypted and protected with the SSL encryption software. You can confirm that pages are encrypted by viewing the lock icon on the top or bottom of most browsers. We also take the measures off-line to protect your financial and known business sensitive information as we use to protect our own such information. The Firpta Group, LLC is not liable or responsible for the security of any information transmitted to the Website by you or for the disclosure of information due to errors in transmission.
Disclosure of Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Governing Law and Jurisdiction
Other Privacy Policies or Statements